Are your services virtual or in-person?

Change Therapy offers services both virtually and in-person (from our North York office).

How much do sessions cost?

Individual Therapy

$130 - 50-minute session

$195 - 75-minute session

Couples Therapy

$150 - 50-minute session

$225 - 75-minute session

Consultations

Free 15-minute consultations!

What is your cancellation policy?

There is a 24-hour cancellation policy, meaning that any appointment changes made within 24 hours, including No-Shows, are subject to the cancellation fee - which is equivalent to the total session fee.

In which provinces do you provide services?

We offer virtual psychotherapy services supporting clients located in:

• Alberta

• British Columbia

• Manitoba

• New Brunswick

• Newfoundland and Labrador

• Nova Scotia

• Ontario

• Prince Edward Island

• Saskatchewan

• Northwest Territories

• Nunavut

• Yukon

How do I inquire about a sliding scale rate?

We encourage you to schedule a free consultation to discuss a sliding scale rate.

Please note, we have limited spots available for a sliding scale rate, however, we will always do our best to provide affordable, accessible therapy.

Do you offer direct billing?

At this time, we do not offer direct billing to insurance providers. We hope to explore this option in the future as our practice grows and if circumstances allow.

Following each session, you will receive an invoice that can be submitted directly to your insurance provider for reimbursement.

If you have questions about your coverage, please check with your insurance provider prior to beginning sessions.

What platform do you use for virtual sessions?

We use Jane App for all scheduling and billing. If you’re having trouble getting connected, take a look at Jane’s video troubleshooting guide here.